Customer Reviews
Please give us feedback on your recent purchase. Be sure to include your invoice number so that your purchase can be verified. Only your first name will be published. You can submit your feedback via this form or by emailing it directly to the email address below. or Now you can send your review directly to the Better
Business Bureau at this link
04/01/2011 -
I recently purchased a quality queen size mattress set for a fair price and have never been happier! The purchase, delivery and set-up was easier than any I have ever experienced. I recommend this company. Not only will you experience quality but you will experience service that hasn't been seen in a long time, it is the best!
Theresa C. - Jacksonville, FL
Theresa purchased a Queen American Pedic "Premium Jumbo Pillowtop" for $549.
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05/21/2011
From: Joseph and Barbie P.
E-mail: xxxxxxxxx@yahoo.com
Message:
My husband and I needed a mattress fast since we just recently purchased a new home and were expecting company. We called Brad at JaxMattress and Brad was so nice and knowledgeable about each mattress. He helped us pick out the perfect mattress for us! What we could not believe was that he actually delivered the same day! Also we got our mattress set at a great price! He explained that he keeps his overhead very low so he could do that for us. We love our new mattress! We are telling everyone we know about this wonderful man and his company. If you are ever needing a mattress we would highly recommend that you call Brad. We live in Woodbine, GA and he came all the way to our home the same day. We are very happy customers. :)
Joesph and Barbie purchased a Queen "Deluxe" for $249.00
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6/23/2011
From: Angela M.
E-mail: @yahoo.com
Message:
I just received my double sided pillow top mattress from Brad. He was kind enough to deliver it one day after I called all the way to Kingsland, GA. I haven't had my first night of sleep on it yet but I have laid on it and will be hard pressed to get up now and go to work:) I am a future customer anytime I need another bed for my family. Thanks Brad
Angela purchased a Queen "Ortho 2 Sided Pillowtop" for $319.00
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3/20/2012
From: Dennis N.
E-mail: @yahoo.com
Message: Invoice 320728
After visiting most of the major mattress dealers in Jax without buying anything, I saw Brad's website and paid him a visit. After explaining what I wanted in a mattress, Brad showed me a double sided McKinley which was very comfortable--not a firm mattress but just plush enough to feel great. I bought a king size that had to be ordered. Brad delivered it to my home the day it came in. After a week on it, I know it was the right choice for me. I checked the internet and found 2 dealers selling the same McKinley. Their king sets were $1299 and $1999 respectively. I paid $736 for just the king mattress, which was a super deal compared to the prices I found from the other retailers. I Am pleased with Brad's knowledge and the way he does business. Would buy from him again anytime. Thanks, Brad.
Dennis N.
4/24/12
Roberta G.
Invoice # 124871
I have been shopping, and shopping for an adjustable bed, and mattress for quite some time, and pretty much knew what I wanted. I came across Brad’s website by accident. When he quoted me a price, I was actually able to upgrade to a higher model adjustable bed, and a great gel-infused memory foam mattress. There was a delay at the supplier because the forklift dropped the box with my frame in it, and Brad did not want me to get damaged goods. He was honest about this, and compensated me fairly for it. ( I was not expecting anything). Just glad that he did not try to push it through!! He had delivery and set up for a Sunday, so I had time to have my old bed removed, and could steam clean the carpet. The delivery and set up went without a hitch. Chris was very professional, and friendly, and knew what he was doing—did not even care when I paused him to put the bed skirt on before he put the mattress on ( he even helped me!!) In this day and age, It is refreshing to finally be able to say that I had such a great experience. I have already referred one friend to him, and will continue to do so.
As for me, I love my new bed, and am sleeping better than I have in a long time.
Thank You, Brad Roberta
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From: Rick T. <rXXXXXXX@gmail.com>
Date: January 9, 2013, 3:44:33 PM EST
To: jaxmattress@yahoo.com
Subject: Customer review
I just got a frame and box springs for my king bed and also got a twin set up from brad, he is very knowledgeable about his products that he sells and is very helpful. He even brought them to my house and offered set up as well. I am very pleased with the service I got and am planning on purchasing more items from him in the near future. I will be recommending him to everyone I know and im sure once you do business with him you will do the same. Thanks Brad! Rick T